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All Tradu clients who have provided their email and password can enable biometric login, including those with incomplete onboarding applications.
If you log out manually, FaceID/TouchID will not activate automatically on the next login. You can manually retrigger it by tapping the biometric icon.
Once enabled, FaceID/TouchID will trigger login in these cases:
Yes. You can toggle biometric login on or off anytime via the app’s Settings page.
No. If you have opted into MFA, you will still be prompted for a one-time password (OTP) when logging in.
Yes. If FaceID or TouchID authentication is not approved, you can manually retry by tapping the biometric icon in the email field on the login screen.
You need to enable biometric login in the app settings. Once enabled, authentication will occur automatically each time you open the app.
This update allows Tradu clients to log in to the iPhone/iPad app using FaceID or TouchID instead of manually entering an email and password.
Your platform settings are now linked to your username. This means that it doesn't matter from which device you log in - your saved settings are recalled and restored from the server upon login.
We've simplified the log-in process. Rather than having to manually enter your details every time you wish to use the platform, you just need to open the app. At that point, our brand-new, state-of-the-art token system will mean you're automatically logged in.
Typically, your username is your email address. However, users have the option to access the Tradu account using a linked Google or Facebook account.
On the log in page, you can click the “Forgot password?” link and follow the steps for a reset.
Yes. If you have multiple accounts, log into them with the same username, typically email address, or the same linked Google or Facebook account.
On the log in page, you can click the “Forgot password?” link and follow the steps for a reset.
