You can check the status of your withdrawal online by running an “Account Report” on Tradu app.

Once the withdrawal has been processed, the “Account Activity” section will show the amount withdrawn from your account.

Also, once a withdrawal has been deducted from your account, an email titled “Transaction Notification” will be sent to the email address on file. Once you receive this email, please allow up to 5 business days for the funds to show in your bank/card account.

Yes, there are no lock-up periods with Tradu. Your funds remain liquid and accessible at any time.

Yes. Once withdrawal has been processed from your Tradu account, an email titled “Transaction Notification” will be sent to the email address on file.

• For credit or debit card withdrawals, a separate email will be sent that will include the last four digits of the card used for the withdrawal.
• Also, you can check the status of your withdrawal by running an “Account Statement” on Tradu app.

Debit or Credit card withdrawal amounts are limited to the amount originally deposited using that card(s).

• For example, if you have deposited a total of $500 using your credit or debit card, the most you can withdraw to your credit or debit card is $500.
• Furthermore, if you deposited $500 via card X and $200 via card Y, you can only withdraw $500 to card X and $200 to card Y.
• Once the principal amount (deposit amount) has gone back to your card, the remaining funds may go back to a bank account in your name.

The reason for this is that Tradu can only issue payouts to your cards as a return of your original "payment." If you never made a deposit ("payment") in the first place, there is no way we can issue a payout. Additionally, we can't issue multiple payouts for the same payment, as once a particular payment (deposit) is fully processed, it is considered used up.

• For example:  you deposit $500 via card X. You then withdraw $200 to card X. Then, you can still withdraw another $300 to card X. After that, unless you deposit more funds via card X, you cannot withdraw any more funds back to card X, and remaining withdrawals must be sent via an alternative method.

Deposits made by card are treated as 'purchases'. This means that withdrawals will be directed back (returned) to the same card you used to deposit. We can send back up to the amount deposited by card. *If you deposit 1,000 USD by card, we can return up to 1,000 USD back to the same card.

Additional profits can be sent back to a bank account in your name.

To make a withdrawal, please go to Tradu App.

1. Once logged in, select "Withdraw".
2. Choose "Withdraw" by card and proceed with the prompts.

Wire transfers should be sent to Tradu, visit Tradu app for more wire details

Withdrawals can only be processed back to the method used to fund the account. If the account was only funded via card, then funds can only be returned to the card used.

Please contact us via phone, email, or Live Chat.

The fastest way to find the correct SWIFT code for your bank, is to contact your bank and ask them. (Most banks have this information on their website and/or within your online banking page with them.) Tradu will not research to find your SWIFT code for you. Be sure to always update your banking details with correct, accurate information, to prevent delays.

The SWIFT Code is a standard format for Business Identifier Codes (BIC) and it’s used to uniquely identify banks and financial institutions globally – it says who and where they are. These codes are used when transferring money between banks, in particular for international wire transfers or SEPA payments. Banks also use these codes to exchange messages.