Stratos Markets Limited is authorised and regulated in the United Kingdom by the Financial Conduct Authority. Registration number 217689. Registered in England and Wales with Companies House company number 04072877. Registered address: 110 Bishopsgate, 17th Floor, London EC2N 4AY, United Kingdom.
No. You may fund your account once you receive your username and password.
To deposit funds, please log in to the Tradu app and click “Deposit Funds”. Follow the prompts to deposit funds. If you require any assistance with the username and/or password, please click on “Forgot Username/Password?” In the rare case that your account would not be “unlocked”, your funds would be returned to their originating source.
No.
To review your deposit options, please log into the Tradu app.
The most common deposit options are Credit or Debit card, Skrill, Neteller or Bank Wire For a complete list of the options available to you, please log into the Tradu app and click on “Deposit Funds”
Tradu does not charge to receive funds into your trading account.
Credit or debit card deposits are fast and easy. Most credit or debit card deposits are processed within 1 business day, if not sooner. You may deposit by card by logging into the Tradu app.
Verified by Visa adds an extra layer of security. This helps to protect the card holder in the event their Visa card or account number is lost or stolen. Please contact Visa for more information.
Typically, Tradu can accept deposits from any bank card with a Visa or Mastercard logo. Visa prepaid cards cannot be accepted for deposit (this includes prepaid cards with your name on it). When using gift cards or prepaid cards, the origin of funds cannot be verified and therefore are not accepted. Deposits received in this manner will be returned to the originating card.
In most cases, credit or debit card deposits made in the Tradu app are instantly credited to your trading account.
If you are experiencing a delay, it could be due to one of the following reasons:
In these cases, please allow up to 1 full business day for your deposit to be reviewed. Should we need any additional information from you, we will contact you via email. Otherwise, it may just be a delay and you should expect a “Transaction Notification” email to be sent once the funds are deposited into your account.
If this is your initial deposit, the minimum to open an Individual account is 100 CCY. If this is not your first deposit, the minimum deposit by card is 100 CCY. There is no minimum for deposits by Wire.
The deposit choices Tradu offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in Tradu crediting the funds to your account.
Tradu cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.
Funds will typically be credited into the corresponding trading account within 1 business day.
You can deposit funds by logging into the Tradu app.
Credit or debit card transactions are converted to the base currency of your Tradu trading account when applicable. You may incur additional fees charged by your credit/debit card issuer for currency conversion.
Please check your deposit by accessing the Tradu app. Deposit processing times may vary depending on the Deposit Method you used. For the most common methods: