Funds will typically be credited into the corresponding trading account within 1 business day.

Please visit our support page for information on how to contact a Tradu account specialist.

No, Tradu does not accept deposits from net banking. We do have a number of easy deposit methods, such as Wire or Card.

In order to be fair to all of our clients, deposits are processed in the order that they are received.

No. Tradu does not allow pre-paid credit or debit cards as a form of deposit. These cards do not allow us to verify the origin of the funds and are therefore unacceptable. For this same reason we do not accept Maestro cards.

Yes. In order to initiate the transfer, please send Tradu’s wire instructions to your current broker. You may also need to provide them with your Tradu account number.

Yes. If the bank receives funds in a currency other than the currency of the bank account listed on the deposit details, the deposit will be automatically converted at an exchange rate specified by the bank. The rate chosen may or may not be in your favor.

Yes, as long as the name on the card(s) match the name on your Tradu account. When you withdraw funds, the amount deposited from each card will be returned to each card.

Funds will typically be credited into your trading account within one day of receipt on business days, but usually within 15 minutes.

No. Third Party deposits violate Tradu's Anti-Money Laundering policies and as such Tradu cannot accept any payments via a third party. Should third party funds be received, Tradu may ask for supporting documentation such as a Wire Confirmation and/or Bank statement in order to prove ownership.

Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This also applies to corporate funds received for an individual account and similar scenarios.

We can neither guarantee the receipt nor the return of such payments. Examples:

1. My name is John Doe. I opened an individual trading account with Tradu in my name, John Doe. I attempt to fund my account using my partner's credit card, which has her name on it, Jane Doe. My card deposit will be declined, as the card is considered 3rd party.
2. My name is John Doe, and my company is Acme Electronics LLC. I open a corporate account with Tradu in the name Acme Electronics LLC. I try to deposit with my personal Visa card, which has my name, John Doe, printed on it. The deposit will be rejected as it is considered 3rd party. Instead, I must fund from an account in the name of "Acme Electronics LLC".

Domestic wire transfers generally arrive within 1-2 business days. International wire transfers are usually received within 3-5 business days. A wire transfer is considered domestic if your bank account is located in the same country as Tradu’s bank account (indicated in ‘Bank’ section on the wire funding instructions on the Tradu app).

No. ATM or Bank Branch Deposits are typically received by Tradu without any information with regard to the account or individual from whom the payment originated. If such deposits are received, Tradu will require additional documents for proof of ownership or the funds will be returned. Please note that Tradu can neither guarantee the receipt, nor the return of such payments.